SCALING SERVICES IN MULTIPLE INDUSTRIES USING GEN AI
Enhancing productivity in workflows through Generative AI
A Technical Chatbot for a Dairy Producer
Desiring to seamlessly answer client’s technical questions about their products, a b2b dairy company wanted to provide its clients with the opportunity to interact with a chatbot. Someone to talk about cheese all day long ? Sign me up.
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To mitigate malicious prompts or incoherent brand messaging, the information provided through the chatbot could only come from the business domain and documentation itself.
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Using LLMs and retrieval augmented generation, the chatbot retrieves crucial information within the dairy producers’ documentation, generating relevant content in the chat.
Report generation for Medical Specialists
A medical specialist needed to spend an incredulous amount of time to generate reports for her clients. The reports, up to 17 pages long, contained similar sections to be filled out. Our client had definitely more important tasks to do!
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The reports, addressing a general audience, still had to convey technical medical terms. The writing style also had to match our client’s.
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In a matter of weeks, we provided the client with a simple UI from which she could upload an excel sheet containing minimalist prompts. A formatted and complete generated report would be returned within a Google Doc, cutting down her writing time by an immense factor.
Lead generation augmentation for a Marketing Firm
We have all received generic messages on LinkedIn that seemed blend or inauthentic, how annoying? Our client seeked to change the game. Using profile information from LinkedIn, our client wanted to use Generative AI to scale the production of high-quality messages.
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Writing concise messages is often difficult as Generative AI tends to write longer responses. Using the profile’s information in the most relevant way required to induce our own custom logic.
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The solution allows the client to either create messages through a simple UI or through a recurring execution that happens overnight. The messages are then sent through his sales tool. The response rate from the outreach has skyrocketed ever since.
